Houzz Inc. announced a new suite of mobile communication tools within Houzz Pro, the all-in-one project management and design software. The new mobile capabilities enable pros to capture conversations, document site progress, communicate across language barriers and stay productive in areas with no cellular or Wi-Fi connectivity.
At the center of the update are new AI-powered documentation tools, including compliant call recording with automatic transcription and summaries allowing pros to capture important conversations about project changes, approvals and next steps with clients and leads, and two-way video walkthroughs that allow teams to document progress with narrated updates that are automatically transcribed and organized within the project. The release also includes multilingual messaging to support communication across language barriers and offline project access for working in areas with limited or no internet connectivity, all integrated directly into the Houzz Pro app.
“Every project depends on clear communication, yet critical decisions and details are often buried in phone calls, text messages or in-person conversations,” said Alon Cohen, Houzz co-founder and CEO. “By centralizing communication and documentation directly within the project workflow, Houzz Pro helps reduce missed details, improve accountability and keep projects moving forward. Advances in Houzz AI have also created new opportunities to turn conversations and videos into searchable transcripts and actionable next steps. With these new mobile tools, pros can automatically capture and organize critical project information, creating a reliable record that keeps teams aligned and reduces miscommunication helping projects run more smoothly.”
New Houzz Pro mobile communication updates include:
- Call Recording and AI Transcription: Pros can choose to record calls with clients and prospective clients made from the Houzz Pro app, automatically generating an AI summary, full transcript and audio file stored within the correct project. The feature helps reduce manual note-taking and ensures important details are not lost.
- Two-Way Video Daily Logs: A new camera walkthrough mode enables pros to capture both the jobsite and the speaker simultaneously, enabling field teams to document what was completed, why decisions were made and action items in a single recording. Houzz AI automatically transcribes the video and organizes it within the project files, transforming a traditionally multi-step documentation process into a single action.
- Translations for Messages: Pros, teammates, clients and subcontractors can communicate more effectively across language barriers with built-in translations for Messages and Daily Logs. With 10 languages standard in-app, pros can choose automatic or manual translations and view translated text alongside the original message or replace it entirely for a simpler view.
- Offline Mode: Pros can access essential project information and create typed or voice notes when working in areas with limited cellular or Wi-Fi connectivity. Ideal for remote locations, new developments, basements and other low-connectivity environments, Offline Mode automatically syncs information once a device reconnects, ensuring productivity continues uninterrupted wherever work happens.
“Before Houzz Pro, we were juggling phone calls, text messages, site videos and handwritten notes to keep projects documented,” said Josh Brown, CEO and president of Brown Design and Construction. “Now we can capture conversations and jobsite updates directly in Houzz Pro, and everything is automatically organized within the project. It saves our team time, keeps clients informed and gives us confidence that important details won’t slip through the cracks.”
The new tools are available to all Houzz Pro subscribers and complement Houzz Pro’s comprehensive suite of business management and design tools.
