DreamMaker Bath & Kitchen, a pioneer in the home remodeling industry, is thrilled to announce its 25th-anniversary milestone. Over the past quarter-century, DreamMaker has consistently grown and established itself as a leader in the field, driven by a commitment to honesty, family values, and innovation.
Founded in 1975, DreamMaker’s journey began with the development of a revolutionary system for top-coating porcelain bathtubs and sinks by GNU Corporation. In 1988, operating as Worldwide Refinishing Systems, Inc., the company started offering customers a wide range of design possibilities. In 1999, it rebranded as DreamMaker Bath & Kitchen to better reflect its evolving services.
In 2003, DreamMaker welcomed President and Chief Stewardship Officer (CSO) Doug Dwyer (shown above), who ushered in a new era of growth and transformation. Under Dwyer’s leadership, the company expanded its services to become a full-service interior remodeling company, moving beyond resurfacing and refinishing.
A cornerstone of DreamMaker’s success has been its unwavering commitment to its Code of Values, a set of biblically-based principles that guide all franchises and employees in their daily operations. These values emphasize honesty, integrity, and delivering an exceptional customer experience.
“At DreamMaker, our bottom line is people,” states Doug Dwyer. “Throughout our franchise’s history, we have prioritized treating everyone with respect and integrity. We believe that this approach, free from shortcuts, overbilling, or compromises, ensures customer satisfaction, leading to loyalty, referrals, and a shared sense of purpose among our teams.”
DreamMaker Bath & Kitchen’s dedication to excellence earned the company the 2018 Guildmaster Award for Exceptional Services. It was also recognized by GuildQuality as one of over 200 North American builders, remodelers, developers, and contractors for their superior delivery of customer care.
“Today, we recognize that our tradition of innovation and our enduring dream are propelling our company to expand nationwide, enriching people’s lives with dignity, excellence, humility, and respect,” Dwyer continues. “Our tireless attitude has defined who we are today.”
Over the past 25 years, DreamMaker Bath & Kitchen has consistently focused on delivering outstanding customer service in kitchen, bath, and interior remodeling. Their commitment to honesty and respect has resulted in a remarkable 97% recommendation rate on GuildQuality from satisfied customers.
DreamMaker Bath & Kitchen has garnered numerous accolades, including being named among the 2022 Top 10 National Design/Build Remodelers in the nation by Remodeling Magazine and Qualified Remodeler Magazine. It has also consistently ranked as a Top 50 Franchise brand in Franchisee Satisfaction by Franchise Business Review for eleven consecutive years.
Franchise Business Review further recognized DreamMaker Bath & Kitchen in 2023 as a Top Franchise for Innovation, a Top Franchise for Culture, and a Top Most Profitable Franchise. A remarkable 100% of franchisees agree that they enjoy being part of this organization, find their fellow franchisees supportive, and acknowledge that Senior Management genuinely cares about their success.
Based in Waco, Texas, DreamMaker Bath & Kitchen operates 43 independently owned and locally operated franchises across 23 states, serving customers with dedication, craftsmanship, and a commitment to enhancing homes and lives.
As DreamMaker Bath & Kitchen embarks on its next 25 years, the company remains dedicated to its core values, fostering innovation, and continuing to make dreams come true for homeowners across the nation.
Photo credit: DreamMaker Bath & Kitchen