IKEA SEKTION kitchen cabinets were ranked “Highest Customer Satisfaction with Kitchen Cabinets” for 2018 by J.D. Power, a global marketing information company that represents the voice of the customer.
The IKEA SEKTION cabinets were ranked against eight other brands based on customer satisfaction in five factors, during the J.D. Power Customer Satisfaction Study: operational performance, ordering and delivery, price, design features and warranty. IKEA ranked highest in all five factors, coming out with an overall satisfaction score of 872 out of 1,000.
“At IKEA, we believe that kitchen cabinets are a long-term investment for a home, and our goal is to make them affordable, beautiful and high-quality backed by a 25-year limited warranty,” said Kathleen Wilber, business leader, IKEA U.S. “We’re honored to have won the highest customer satisfaction ranking again for our kitchen cabinets.”
