Liebherr has selected PlusOne Solutions to provide enriched warranty administration, repairs and parts handling for all residential Liebherr products in the U.S., effective June 4, 2014.
“Outstanding product quality and high customer satisfaction is a central pillar of Liebherr’s approach to market,” said Josef Steigmiller, vice president, Liebherr Refrigeration, The Americas. “We aligned with PlusOne Solutions’ extensive network of independent service providers to expand upon our best-in-class field service organization, taking Liebherr’s customer experience to the next level.”
By joining forces, Liebherr will be able to extend its service coverage with a consumer-focused network and customer service center.
“The combination of an extensive network and professional service team will result in a highly responsive field service solution that will enable us to immediately expand our service channel and enhance timely customer care resolutions, giving Liebherr a competitive edge in today’s market,” said Steigmiller.
