Designing for the Future: Customer Service

Designing for the Future: Customer Service

You may think you are in the design business—and you are. But you’re also in the customer service business, and often that is more important than the designs you create. Poor customer service can undermine what is otherwise an outstanding enterprise. Fabulous designs...
Strategy & Planning Series
Strategy & Planning Series
B2B Marketing Exchange
B2B Marketing Exchange East
Buyer Insights & Intelligence Series
Campaign Optimization Series